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Case Study: How Valley Health uses telehealth to connect patients

Valley Health has implemented a multidisciplinary telehealth program across service lines leveraging Avizia’s telemedicine carts and peripherals to connect patients with remote providers.

Avizia telemedicine at Valley HealthBackground

Valley Health is a nonprofit organization serving the healthcare needs of people in and around an area known as the Top of Virginia, as well as parts of West Virginia and Maryland. Headquartered in Winchester, Virginia, Valley Health operates six hospitals. Combined, the Valley Health hospitals represent about 600 licensed inpatient beds and about 170 long-term care beds, managed by more than 5,300 employees and a medical staff of more than 500.


Winchester Medical Center is the flagship hospital offering a wide range of diagnostic, surgical and specialty care services, including a Level II Trauma Center. The five spoke hospitals within the Valley Health network are located in a rural and mountainous region, making access to care extremely challenging. Specialists typically drive to each of the outlying areas to provide in-person care on a limited basis, but such practices are transforming with the integration of enterprise telehealth. One of the driving forces for the expansion of telehealth is the evolving landscape of healthcare, specifically the Bundled Payments for Care Improvement (BPCI) initiatives.


Valley Health has implemented a multidisciplinary telehealth program that utilizes Avizia telemedicine carts and peripheral devices. Service lines include:

  • Chronic Disease Management
  • Continuing Education
  • Crisis Care
  • Genetics Counseling
  • Neurology
  • Oncology Consultations
  • Patient Education
  • Transition Care Clinics

Our telehealth capabilities are expanding each year and we will continue to leverage Avizia’s telemedicine technology.

Brenda Potter, CTC, Telemedicine Program Manager, Valley Health

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