Case Studies

Case Study: Behavioral Healthcare Providers – TelePsychiatry Emergency Department Support

Using Avizia, Behavioral Healthcare Providers (BHP) offers on-demand remote consultations from mental health professionals to quickly deliver crisis care to patients presenting in an emergency department or other medical setting.

Background

Behavioral Healthcare Providers (BHP), a non-profit organization, began serving people with behavioral needs in 1996, establishing a network of over 5,500 mental health providers and clinic combinations across Minnesota. 

One of BHP’s key priorities is to help hospitals access mental health professionals in the emergency department (ED) setting to assist the ED physicians to properly care for or treat patients presenting in a behavioral crisis.

This led to the use of telehealth solutions in the ED and other medical care settings to provide on-demand behavioral crisis services.

Challenge

Behavioral Healthcare Providers (BHP), a non-profit organization, began serving people with behavioral needs in 1996, establishing a network of over 5,500 mental health providers and clinic combinations across Minnesota.

One of BHP’s key priorities is to help hospitals access mental health professionals in the emergency department (ED) setting to assist the ED physicians to properly care for or treat patients presenting in a behavioral crisis.

This led to the use of telehealth solutions in the ED and other medical care settings to provide on-demand behavioral crisis services.

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