Webinar: 2017 Telehealth Predictions

Jonathan Linkous, CEO of the American Telemedicine Association, and Avizia share telehealth predictions and objectives for 2017.

Each year, Avizia hosts a Telehealth Predictions webinar to hear what leading experts believe will unfold in the months ahead. To set the stage for this new year, we hosted our 2017 Telehealth Predictions webinar with special guests Jonathan Linkous, CEO of the American Telemedicine Association, and Shawn Farrell, VP of Customer Engagement at Avizia.


From organizational initiatives to industry developments, barriers, and predictions, an incredible amount of valuable insight was shared with the audience. Below you can find the full recording.

Here are a few key highlights from the discussion.


  • The year will bring significant growth as telemedicine is used in new and diverse ways
  • Telehealth is moving away from departmentalized pilots towards enterprise adoption across many clinical service lines
  • The rise in consumer demand will continue, driving utilization throughout primary and urgent care settings


  • Policy related to licensure and reimbursement continue to challenge providers
  • Organizational readiness and clinical engagement continue to create turbulence for those who lack a business strategy and approach to get physicians to embrace new modalities of care delivery

Jonathan D. Linkous 

CEO, American Telemedicine Association

Mr. Linkous is the Chief Executive Officer of the American Telemedicine Association (ATA), based in Washington, DC. As the chief staff executive of ATA since its inception in 1993, Mr. Linkous has lectured and written extensively in the U.S. and other countries on healthcare modernization and related technology issues, emerging applications and market trends. He has served on a variety of national and international advisory bodies including the FCC Hurricane Katrina Advisory Panel, the HHS Chronic Care Workgroup and the joint FCC-NTIA Advisory Committee on Communications Capabilities of Emergency Medical and Public Health Care Facilities.

Mr. Linkous has 30 years’ experience in public policy related to healthcare, telecommunications and aging in both the corporate and public sectors. In the private sector he has provided consulting services to many of the nation’s leading telecommunications, technology and healthcare companies. Previously, he served as a national leader in aging services as the Executive Director of the National Association of Area Agencies on Aging and was as a senior executive with the National Association of Regional Councils and the Appalachian Regional Commission.

Mr. Linkous holds a Masters Degree in Public Administration from the School of Government and Public Affairs at the American University in Washington, D.C. and a Degree in Business Administration from Franklin University in Columbus, Ohio with additional postgraduate work at the LBJ School of Public Affairs in Austin, Texas.

Shawn Farrell
Vice President of Customer Engagement, Avizia

Prior to joining Avizia, Shawn was the Director of Telehealth at Boston Children’s, responsible for developing a broad portfolio of digital health programs that enabled clinicians to collaborate with each other and with patients to improve access to high quality pediatric care. Shawn also spearheaded the development of an enterprise-wide telemedicine strategy at Massachusetts General Hospital, including the development of core technology and business service platforms to enable multiple services to integrate telemedicine into their clinical practice.

Shawn served as Executive Director of the Acute TeleNeurology and TeleStroke Program at Massachusetts General Hospital where he created a financially sustainable program that provided telemedicine-based clinical support to 30+ rural, suburban and urban hospitals throughout New England.

In addition, he developed a turnkey telemedicine solution that could be rapidly implemented by other academic or tertiary medical center “hubs” wishing to deliver teleneurology services.